Terms of Service

 

Illegal activities
All services provided by Serversget may be used for lawful purposes only. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute.
Examples of banned content

Pirated software
Hacker programs or archives
Warez sites
Hate speech related activities
Child, juvenile, animal pornography and all related activities
Copyrighted material
Spam
NOTICE: If your account is found to contain or link to illegal activities such as described by, but not limtied to these Terms of Service, Serversget reserves the right to cancel your account without any notice. No refund will be made for pre-paid terms if termination occurs following infringement of these Terms of Service, or if required by law enforcement agencies.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of Serversget is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All sub-networks, distributive hosting sites and dedicated servers of Serversget must adhere to the policies outlined in this Terms of Service.

Billing
By the Account Activation Date of each month, Serversget shall either:

Invoices not paid before or on the due date will incur a late fee of 10% of the total amount that remains unpaid on the invoice.

Service Suspension and Termination
Invoices are issued 14 days prior to the applicable due date for each active service.
After the due date is passed without a payment being received and an invoice being marked as PAID, a first warning e-mail will be sent.
Failure to pay within 24hours will result in a second and final suspension warning e-mail.
Starting at midnight (EST) of the 3rd day after the due date, services may be suspended at any time, and any payment MUST be communicated to a support agent to avoid suspension or full termination. If suspension occurs, a suspension notification is sent via e-mail, at which point full service termination may happen at any time within 48hours following the suspension e-mail.
Serversget  does not guarantee that your service may be recuperated after termination and may not be held liable for loss of data, licensing rights, promotional prices or conditions, as well as any attached devices or secondary IP addresses following service termination.

Service Fees
Certain services carry a setup fee charged by Serversget to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to Serversget and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Money back guarantee & refund policy
We offer a 10 day Money back policy for VPS servers. This does not apply to any dedicated servers. These purchases are final, and non refundable.
Refunds: If client has retained the services for longer than one month and has pre-paid Serversget  for such services, refunds will not be issued for any unused portion of the lease, as your purchase benefits from a long-term rebate. Therefore, if a client’s account is cancelled at any point during a 3month, 6month or one-year term, the client will not be entitled to a refund for the months remaining.

General Refund guidelines
We will not refund or credit under the following circumstances:

-Geo-location or mistake in location
-Failing to ask a question on the nature of our services, or a particular spec or configuration.
-Account termination or suspension due to non-following of our Terms of Service.
-Account termination or suspension due to any kind of illegal activity.
-Service termination or suspension due to non-payment, or late payment of any services, licenses, or add-ons attached to said services
-Changing your mind!

Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require a 14-day notification prior to an invoice’s due date for cancelling a service. No refund can be issued for incomplete billing cycles, even if a cancellation request is issued prior to the 14-day period.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.